Returns and Exchanges
Here at LEX Fine Jewelry we always want our customers to be 100% satisfied with their purchases..
We offer a 30 day return policy from the date in which you receive your package. This applies to full priced items purchased on lexfinejewelry.com that are unused, unworn, and in its original packaging. We can only accept returns for merchandise purchased from lexfinejewelry.com. Unfortunately, at this time, we do not offer free shipping on returns.
Refunds will be credited to the original form of payment, excluding all shipping fees. Please allow up to 7 business days from the date in which lexfinejewelry.com receives your return for your refund or exchange to process.
Merchandise showing any signs of wear, resizing, or damage will not be accepted and will be returned to sender.
Custom orders are non-refundable and cannot be exchanged.